Carter's Reviews

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General rating

1.3/5.0

Of the 45 reviewers, 3 (6.67%) recommend this store.

Customer reviews

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38

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Confusion of Genders

Today I walked into a Carter's baby clothing store and immediately felt lost and confused by the way the store was set up. They mixed all the girls clothing with the boy clothing making it very difficult to find anything. I asked the girl at the counter why the clothes were all mixed in together. All she said is that corporate was experimenting with new changes and likely would keep the design the same. I asked if what they were doing was implementing transgenderism into their model to cause gender confusion. No answer. It's clear they have gone WOKE and I won't be buying their line of clothing anymore because they want to pervert and corrupt the minds of children. SICK!

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0

Janet.Washington

Reviewed on: Jun 17, 2023

Previous employee

I worked at the carters in williston Vermont. The place was run by an incredibly rude women who will never follow your availability, demand you work more then you agreed on in the interview, wont let you have water on the sales floor, questions your health even when you tell her you have medical issues, talks smack about you and makes it very clear you wont have friends. It was horrible.

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0

Bradley328

Reviewed on: Jun 15, 2023

Only Get Carters Credit card as last resort

Web site does not accept payment on the date it is sent. Finding payment web site is not user friendly, and when login is unsucessful it sends you to another web site. Late fee is high should payment be late. Entering payment on web site on due date, the site will not accept payment until the next day. Then they charge an additional late fee the next month. For example I entered my late fee on web site and it would not take it that day, and next month they charged an additional late fee. A total of $69 in late fees for a $131 purchase. Phone support is not helpful either.

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0

Perry B.

Reviewed on: Jun 02, 2023

Lake of support

The site is not user friendly and they are always have some issue with the order you place and have to contact the customer service to get it resolved and most of the time they are not able to resolved the issue.

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0

Walters599

Reviewed on: May 11, 2023

WORST EXPERIENCE BUYING FROM THEM

Bought $200 in baby clothes for my 6 month old baby, for her to have stuff to wear for the next 6-8 months. The package was lost, I never received it. Since the tracking shows as delivered to a 3rd party shipper (who never got it), they wont reimburse or replace my purchased items. They suggested I complain to my bank! WORST CUSTOMER SERVICE EXPERIENCE EVER!

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0

Cruz571

Reviewed on: Apr 01, 2023

Extremely bad customer service

I had several questions and asked customer service to clarify them. Customer support doesn't address my queries at all, made many mistakes, was very passive and did not help at all.

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0

Leslie B.

Reviewed on: Feb 22, 2023

Screw this company

Worst looking clothes I've ever seen in my life. The same size is different for each out fit. I hate this brand. One more time someone gives me this brand for my baby I'll flip out. I have problems with all the clothes textures they are horrible. Either thin and scratch or the material that should never be touched. I am so god damn mad. I'll see if my father can return it all over $1k in clothes. I'm so $#*!ing pissed. I hope the creator of these clothes has a horrible death. I can tell you don't care about babies at all. You have to be a horrible person to think this $#*! is okay. I'm sick of this company being so expensive for clothes that are beyond cheaply made. Walmart brand clothes are better.

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0

Lorraine.Griffin

Reviewed on: Jan 24, 2023

Carter's Credit Card

Received my Carter's Credit Card at 28.99%. I watch my CC's closely on the percentage interest due to my credit rating. This is unacceptable! This should have never been offered! I will not pay this kind of interest and will shop at our local store to support them instead. Just paid our bill in full and will not use this credit card.

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0

Berry466

Reviewed on: Nov 29, 2022

Sizes not standard across products and cannot exchange sizes

Terrible customer service. I bought 4 pieces for of winter clothing, all same size, the one my toddler normally wears. I washed them all before wearing, as suggested, to find that one of them is significantly smaller than the others. Carters won't address this and won't exchange the item for a larger size because it has no tags and washed. Beware of their sloppy sizes before you waste your money. Standards

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0

Zack.Bishop

Reviewed on: Nov 21, 2022

They don't care

My grandson never received the $200 gift card I sent. Called and asked them if they would pay the mailing fee to send it with a trackable number, but they don't do that. So they would rather lose a $200 sale and customer, than re-send the gift card with tracking. Will never do business with them again. They don't care at all about customer service

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0

Peggy.Grant

Reviewed on: Sep 27, 2022

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FAQs by the Kupn Community

RCAR11666108 I need to know where my package is it says it was delivered today but that's not true nothing ever came

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why does every outfit i buy shrink 2 sizes after washing

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Is there any improvement on the deliver issue?

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Do you have a place for pics? My grandsons have matching adorable well made hats from carters. I'd like to share the photo.

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hi good morning, i ordered yesterday with standard shipping to potomac (MD) and I wonder when is the estimated delivery date? I leave on Friday morning and need the order by thursday night. Is there a way to pay extra for fast delivery? Order is CAR24230116 Thanks!

Mason097 Oct 29, 2020

No se puede hacer nada cuando ya el pedido esta ordenado y el servicio express no funciona, yo lo pague y me trajeron el pedido de otro cliente. Mejor no te arriesges

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